Total Quality Management
Beginning of paper
TQM stands for , which is “a cooperative
form of doing business that relies on the talents and capabilities of both
labor and management to continually improve quality and productivity using
teams”. (Joseph R. Jablonski Implementing TQM) The origin of TQM was
derived during the 1980's by Dr. W ....
Middle of paper
.... all in our power to pack the customer's dollar full of
value, quality, and satisfaction;
(4) To continue to train ourselves and our associates so that the
services we give will be more and more intelligently performed;
(5) To improve constantly the human factor in our business;
(6) To reward men and women in our organization through
participation in what the business produces;
(7) To test every policy, method, and act in this way: “Does it
square with what is ....
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Word count: 2159
Page count: 8 (approximately 250 words per page)
